If you have not received a tracking number via email it may be that you have selected a non-tracked economy service. For any queries on this please email our customer services who will be more than happy to help.
The Express Delivery option for the mainland UK only. Is a next-working-day service excluding weekends & provided orders are placed before 12 pm. We aim to dispatch all Express Delivery courier orders placed before 12 pm, on the same day.
Yes. if you wish to cancel your order or make amendments to your delivery details, please contact us, via email, as soon as possible to ensure we can make these changes before dispatch. We aim to dispatch all orders placed by 2.30 pm the same day.
We aim to dispatch all orders placed by 2.30 pm the same day, our office opening times are Monday-Friday. Any orders placed on a Friday after 2.30 pm may not be dispatched until our warehouse reopens on Monday.
Click the ‘Login/Register’ option at the top of our website. Under ‘Login’ select ‘Lost your password?’ Enter your email and click reset password. For any queries on this please email our customer services, who will be more than happy to help.