Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to track the number of visitors to our site. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our site, enabling us to personalise our content for you, greet you by name and remember your preferences.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We also share this information with third parties for this purpose.

You can find more information about the individual cookies we use on our website and the purposes for which we use them in the table below:

Facebook Pixel Analytics

A pixel records your behaviour and the pages you view. The pixel then drops a cookie in your browser and delivers the information to a server. The cookie stores the behaviour in the browser and guides future ad placements.

You can find more information on Facebook.

Google Tag Manager

In order to monitor system stability and performance, Google Tag Manager may collect some aggregated data about tag firing. This data does not include user IP addresses or any user-specific identifiers that could be associated with a particular individual.

Cookie will be dropped after each section or when you exit the website. You can find more information on Google Support.

google gtag (_ga)

This cookie is used to distinguish users to our site. It is retained on your browser for 2 years.

google gtag (_gid)

This cookie is used to distinguish users to our site. It is retained on your browser for 24 hours.

google gtag (_ga_)

This cookie is used to persist session state. It is retained on your browser for 2 years.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services and review services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

You can find out more about how Google use your personal data at Google’s Privacy & Terms site.

Trustpilot

These cookies are set by Trustpilot to enable you to browse their website and use its features, such as setting privacy preferences, logging in, or filling in forms. Some of these cookies are strictly necessary and cannot be opted out of.

Some cookies expire after the session. Other are retained for 365 days. You can find more information on Trustpilot’s Cookie List.

Tawk chat box

tawk.to uses cookies to help tawk.to identify and track visitors, their usage of tawk.to website, and their website access preferences. tawk.to visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using tawk.to’s websites, with the drawback that certain features of tawk.to’s websites may not function properly without the aid of cookies.

You can find more information in Twak.to’s privacy policy.

Klaviyo

Klaviyo uses cookies as a part of its web tracking model to gather information to improve conversion rates and email performance.

Once a user is identified, the web cookie will last for two years. You can find more information on Klaviyo’s privacy policy.

_kla_id

Tracks when someone clicks through a Klaviyo email to our website.

Once a user is identified, the web cookie will last for two years. You can find more information on Klaviyo’s privacy policy.

KL_FORMS_MODAL

Tracks when someone subscribes (opts-in) to a form.

Once a user is identified, the web cookie will last for two years. You can find more information on Klaviyo’s privacy policy.

To opt-out of these third party cookies, you may visit the pages set out above which will provide information on how to opt-out.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies on our website will expire after [24 hours] [2 years].